No monkey business here . . . Just Great prices on Copier Toners, Fax Toners and Printer Toner Cartridges from Tonermonkey !!! TonerMonkey - Frequently Asked Questions FEATURING: AB Dick, Adler Royal, Apple, Brother, Brother P-Touch, Canon, Compaq, Copystar, DELL, DEX, Digital (DEC), Epson, Fujitsu, Gestetner, Hewlett Packard, IBM, Imagistics, Iomega , Jetfax, KIP, Kodak, Konica, Kyocera, Lanier 3M, Lexmark, Minolta, Mita, Monroe, Murata, NEC, OCE, Okidata, Omnifax, Packard Bell, Panasonic, Pitney Bowes, Printronix, QMS, Ricoh, Risograph, Royal Copystar, Samsung, Savin , Sharp, Source Technologies, Tally, Tektronix, Toshiba, Xante, and Xerox

TonerMonkey - Frequently Asked Questions

Free UPS Ground Shipping on orders over $100 through May, 30th 2008
WAREHOUSES: CA, GA, IL, MA, MO, PA LIVE CUSTOMER SERVICE: 9:AM - 5:PM PACIFIC TIME
TonerMonkey Index About Us Security/Privacy May Specials Questions / Answers

Free Shipping / Shipping Charges  -   We are proud to be one of the few sites on the web that offer a true low price that includes shipping on orders of $100.00 or more anywhere in the Continental United States. This does not include Hawaii, Alaska, APO, FPO or other military addresses.  

TonerMonkey.com can' not ship orders outside of the United States at this time due to security issues.

ORDERS OF $1.00 TO $ 24.99 $ 9.50
ORDERS OF $25.00 TO $ 49.99 $ 7.50
ORDERS OF $50.00 TO $ 99.99 $ 5.00
ORDERS OF $100.00 OR MORE FREE
Orders shipping to Alaska, Hawaii, APO, FPO and military addresses and orders going outside the continental United States are not eligible for free shipping.  Orders going to these destinations will be charged the actual freight amount - no handling fees added - only the actual freight will be added to the invoice that was produced on line. 
Call 800-841-1425
9:AM - 5:PM PACIFIC TIME for a freight quote prior to ordering.

Shipping Method  -   TonerMonkey.com proudly uses UPS ground service which will allow us keep our prices low and allows you to receive your order quickly from one of our regional distribution centers. We are responsive to your needs and can utilize the most effective shipping method for your order - - simply call 800-841-1425 to speak live with a customer service representative.
( Monday - Friday 9:00am - 5:00pm Pacific Time )



Express Shipping Method  -   TonerMonkey.com uses UPS Next Day Air and UPS 2nd Day Air Shipping services. Orders placed after 12:00PM Pacific Time will ship out the following business day unless you call and request expedited shipping from our warehouse in California. The reason for this is cost to you the consumer. It is far more expensive to ship an order from a greater distance than it is from our closest warehouse.

Copier Manuals   -   TonerMonkey.com does not currently offer copier, fax or printer manuals. Manuals are available by SPECIAL order only and are non-cancelable. The orders usually take 6 - 8 weeks for delivery.  Manuals are only available during the production of the equipment and for a period of about two years after production has stopped.  Manuals are not available for equipment that has been out of production for more than 2 years.


When will my order arrive   -   TonerMonkey.com has six regional warehouse to provide quick inexpensive delivery. Most orders arrive in 2 - 7 workings days. ( Does Not include weekends and holidays. ) Our California and Pennsylvania warehouses stocks a wider variety of copier toners, maintenance kits, drum and copier supplies than any of our other warehouses. If you require Next Day Air Service we require you to call 800-841-1425 for a freight quote.


Is the product Rebuilt, Generic or Original   -   TonerMonkey offers a wide variety of products to meet all of our customers needs. We have all of these types of products available; rebuilt, generic, and original equipment manufactured, (genuine). We are one of the few websites that clearly states what you will get and we make every attempt to make sure the consumer will not be confused, mislead or deceived by TonerMonkey.com descriptions. Many websites try and either confuse, mislead or hide the words generic or compatible in the small print at the bottom of the page or in some long paragraph.

On the page where your item is located, look at the brand column.
1. Brand Name - which means it is genuine, original equipment manufactured.
i.e.: Xerox  

2. Generic - means manufactured or remanufactured by a third party company that has no direct affiliation or licenses agreement to produce this product.

Genuine Toner

CUSTOMER SERVICE:       9AM-5PM (PACIFIC TIME)      800-841-1425       12PM-8PM ( EASTERN TIME )
About Us Free Shipping Industry Terms Return Policy
© 2007 Copyright: TonerMonkey.com - All Right Reserved - Saving You Some Serious Banana's Since 1999
Contact Webmaster: BigBanana@TonerMonkey.com